When disaster hits home, basic needs become a priority: food, shelter and clothing. CRDN works with homeowners, restoration contractors and insurance professionals to help put the pieces back in place. Understanding that a family’s health and safety come first, we bring the comfort of knowing that everything else can be replaced – or restored.
This is where CRDN comes into the story.
For more than a decade, CRDN has established a leadership position in the textile restoration industry…a category that we created. With the best people, processes and technology anywhere, we get it done right – on time and every time.
Restoring Textiles. Returning Smiles.
They say necessity is the mother of invention. In 2001, CRDN became the father of innovation.
CRDN created a model of service that previously didn’t exist in any formal way, to service the large and fast-growing category of insurance claims in household disasters: contents.
Realizing that household contents are much more than a collection of “things,” technology was innovated, processes were created, and a nationwide network was built to restore the notion of “happily ever after” to homeowners, insurance professionals and restoration contractors alike.
Today, CRDN operates throughout the United States, Canada and the United Kingdom. We serve more than 94% of the population in the U.S. and Canada, as well as all major population centers in the U.K., and our international footprint continues to grow.
We have had more successes, salvaged more textiles, processed more claims, opened more locations, trained more textile experts, and refined better processes and technology than any organization or company in the world.
Some of life’s treasures are simply irreplaceable. This is why our experts are in the business of restoring textiles, to be sure, but also in the business of returning smiles to homeowners’ faces.
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We just want to let you know that Caren Rowe and your staff were great to us after our fire. We were so overwhelmed, of course, with the fire and then going away a couple of days after the fire for three weeks and not knowing what was happening. Caren kept in close contact with us and answered all of our questions right away when we emailed or called her. Less than a week after we returned home, we had a death in the family and had to leave. We needed clothes. We were offered to come to the warehouse to get some things, but then somehow you were were able to deliver our clothes a day early, a few hours before we had to fly out. That was so helpful, especially since it snowed the morning that we were supposed to leave. When Saul and Phil came to deliver the clothes, etc, my husband had been able to plow our road for them, but hadn’t been able to get to shoveling by the front door for them. Saul did it himself. They had a great deal of things to bring in and they were very gracious about making sure that they put it where we asked. It is amazing to us how you clean and wrap everything. So, many thanks to you, your company, and your staff, especially Caren. I know that this is your business, but the added level of caring and concern for us and our individual situation was so appreciated.
Insurance company paid for service. The cleaners did excellent work.
They recognized that a house trauma such as mine (soot puff from oil heater problem) was a very devastating and emotional experience. I was so comforted not only by their expertise, quick and efficient service, but also by the great respect they had for my belongings and clothing as well as empathy for my situation.