A heirloom and stored designer wedding gown was intended for use at a wedding gown as something borrowed. Horrors as there was less than 2 weeks until the destination event. The date of discovery was 1/4/15 and it was Sunday. I sent an email from the company website and thought that’s it. We are sunk. Well I heard back from Chris within 1 hour and pics were sent. The owner got involved. The dress was there by Monday AM and the miracle workers were able to completely address without any compromise of a single SWAROVSKI crystal that is so intricate to the dress. The destination went off as planned!!!!! Happy mama!!!! Extremely happy customer.
Okay, so where do I even begin?!? Chris had gone ABOVE and BEYOND. I live in Kent County DE, and she drove to me from Maryland to pick up my dress. I need the dress cleaned prior to my alterations, there was some dirt around the hemline, and Schroedl brought my dress back in New condition. All of the delicate lace and swarovski crystals were not damaged and not affected by their services. Give Chris a call. She will give you an honest assessment and estimate. They are AMAZING!!! I will be back for the preservation of my gown. THANK YOU SCHROEDL’s! You really made me so happy.
Chris is so easy to work with! They did such a great job with my dress, and I would recommend them to anyone wanting to clean and preserve their dress.
My dress had a yellow mystery stain on it after being in the closet for a long time. My friend helped me find this dry cleaner with the wonderful reviews. I took my dress in and was quickly reassured that they could get rid of the stain. I was given a simple contract, updated via e-mail each step of the way. The experience was great, and my dress was saved! I was so relieved that the stain was removed and in a timely manner during wedding season.
These guys were great! From the friendly girls we worked with when we first dropped off my dress, to Chris who handled all of our email back and forth, they are all extremely professional and sweet. My gown was a fair mess after our outdoor ceremony and outdoor/indoor reception, but they did a great job taking care of it with before and after pictures, and even drove all the way out to my office on the border of Delaware to deliver. It is definitely not an inexpensive process, but with the great care they take of the gown, and the wonderful customer service, it is certainly worth it to preserve your wedding gown for the next few decades!
We just want to let you know that Caren Rowe and your staff were great to us after our fire. We were so overwhelmed, of course, with the fire and then going away a couple of days after the fire for three weeks and not knowing what was happening. Caren kept in close contact with us and answered all of our questions right away when we emailed or called her. Less than a week after we returned home, we had a death in the family and had to leave. We needed clothes. We were offered to come to the warehouse to get some things, but then somehow you were were able to deliver our clothes a day early, a few hours before we had to fly out. That was so helpful, especially since it snowed the morning that we were supposed to leave. When Saul and Phil came to deliver the clothes, etc, my husband had been able to plow our road for them, but hadn’t been able to get to shoveling by the front door for them. Saul did it himself. They had a great deal of things to bring in and they were very gracious about making sure that they put it where we asked. It is amazing to us how you clean and wrap everything. So, many thanks to you, your company, and your staff, especially Caren. I know that this is your business, but the added level of caring and concern for us and our individual situation was so appreciated.
Schroedl has done a great job preparing and supplying co-branded dry cleaning slips and laundry bags to distribute to our residents as well as the rolling clothes rack to store the clean clothes until the are retrieved. Chris has been a pleasure to work with. She is professional and really thinks the administrative and logistical aspects of the process through to eliminate any potential issues. I highly recommend their services.
Insurance company paid for service. The cleaners did excellent work.
Cleaned on site draperies, furniture, and rugs. Took off site rugs and clothing. Totally professional, hardest working group of men start to finish. Were very pleasant and helpful at a very difficult time, were able to suggest some ideas that were very good.
Cleaned our sofa, love-seat, and all carpets within my home. He was true to his promise: on-time, very professional, and did an amazing job. His process completely eliminated the odors. We are extremely pleased and will definitely recommend to others and use them ourselves again.
They recognized that a house trauma such as mine (soot puff from oil heater problem) was a very devastating and emotional experience. I was so comforted not only by their expertise, quick and efficient service, but also by the great respect they had for my belongings and clothing as well as empathy for my situation.
Fantastic pickup and delivery service! Wish I would have know about this company sooner. Will gladly do business with again.
Mike did a fantastic job cleaning our drapes. They look brand new. Very impressed.
Used Schroedl Custom Cleaners for my throw rugs. Very happy with the results! Picked up my rugs, cleaned, and delivered them. Even put them back in the same place.
Excellent service! Ladies at the front counter are nice and ensure all clothes are pressed and cleaned on time. Would recommend Schroedl Cleaners to anyone, have been coming here for over 30 years now.
Friendly, dependable, excellent. Very happy with service.
Responsive service for dry cleaning office draperies and re-hanging them. Very efficient! Thanks.
Have been bringing things here for years – curtains from home, linen from the job, as well as my personal items. Items are always properly cleaned. Best thing though are the ladies who wait on you – friendly, helpful, and dedicated.